Helpdesk and desktop support
As the number of staff increases, the strain on ICT resources also increases. We offer onsite and offsite desktop support, from printers support, email support, office application support and general ICT support
• Depending on your need, we can deploy our field technicians on your premises and sign SLA but they will be on our payroll
• Depending on they location you are, we can sign a SLA, where by a technician have to travel to your premises to fix problems.
• We can sign a SLA where by every specified date our professional technician will come to your sites to do random maintenance.
• We can also sign a SLA, where by the professional agent will help you over the phone
• Last one you can bring it your equipment to our offices if it is movable and then we fix it on our premises.